A:1. When you get the device, please download and install the software first.
If your laptop install others software, like gurandant driver, scanmatick, pls uninstall all of them.
2. After installation, it will ask"Do you want to Register this device", please click "Yes", then follow the prompts information to register it.
3. After registration, please send us license key, the device ID and the email which you plan to register the device, Then we will activate your account.
We Will Generate 2 User Accounts for You:
1) Support.vz-performance.com: User Name is your registered Email and Password is the PCMtuner Serial Number. This account will be used for tuner support. It has VR file and many damaos there.
vz-performance
2) www.tuner-box.com: User Name is your registered Email and Password is the PCMtuner Serial Number. This account will be used for checking the support list of PCMtuner, creating ticket support tool user etc.
PCMTUNER account

A:From 19th April 2022, PCMTuner activation only generates one user account:
https://support.vz-performance.com: User Name= registered Email, Password= Software Serial Number
https://www.tuner-box.com: User Name= registered Email, Password= Software Serial Number
tuner-box account is for creating ticket support tool user.
vzperofromance for tuner support. It has VR file and many damaos there.
Part 1: Tuner-box account
Visit and login tuner-box.com with your user name and password
User name= email address
Password= serial number
You can create Technical support questions or report problems here
Always provide as much information as possible
Part 2: VZ-performance Account
Visit support.vz-performance.com
Login account with user name and password
User name=Email address
Password= serial number
Your dashboard will show any file requests or uploads you have made for modification etc
We can search for original files, damos, map packs via the search bar
in this example, we are using this ecu type: edc17c49
here we see map packs and original files in the system from our search
Just click Download to save it to your computer.
We can upload our original file for modification like DPF off
In our Account settings, we can change password, and download the installation software
soon we will have diagnostic software and loggers available in Pcmtuner Tools section
Always Download your software installation software from here

A:1) A lot of VR files online for you
2) Professinal tuner can donwload our WinOLS damaos, A2L, map package( as we all know, these data very expensive when you go to order, dont worrry, we do not charge our users any fee. )
3) Any others we can do for this account, of course, we have magic function for you if you can't tuning by yourself, no problem, what our tuner can help you do
for example:
* stage1 stage2 stage3
* popbangs
* Immo off
* BMW sportdisplay
* tuning gearbox , such as Luach control
* dtc off
* adblue off
* dpf off
* vmax
* 3 bar sensor map
* torque off
* MAF off
* map switch
* deactive or active sprot exhuast vavel
so many services we can do, but these are charge fee, of course, you can tune if you have knowledge about that.
4) Face to face our tuner, can give some guide for you on chip tuning

A:PCMTuner cannot read this ECU.
Flex will read it via VR. CMD read it on bench (unlock).
Or try to OBD read with foxflash. It will read if there is a virtual file on service. Need luk.
Some also say Foxflash can read it by BSL. Need to test by your side.

A:They are different tools – pcm works mostly via obd, ktag only bench or bdm.

Pcmtuner does boot also and bench and obd, ktag is just boot / bdm.
Get both .and a full jtag kit for ktag. ktag is user friendly for novices. pcmtuner hardware can be used with other programs as well.

A:Please send the ID and your pcmtuner serial number to the factory email, they will activate for you

A:Better use win10.

A:For this problem, engineer gives the suggestion:
Don’t worry! Please provide the SN of your PCMTuner ECU Programmer and your register email address to our customer service for activation again.

A:Yes, Crd3p.c0 TC1793 reads/write in boot mode

A:module 57 is OBD you cannot do on bench!
PCMflash does not do OBD on bench – the module is OBD as in ecu must be fitted to car
this ecu comms is via vehicle CEM unit and dash board.

A:Hello, yes, the pcmtuner can support it read and write

A:Hello, it will be activated within 24 hours

A:have you unlock it? pcr 2.1 muss first unlocked in BSL

A:Hello, please tell me the register email

A:The pcmtuner supports the ecu via bench

A:our pcmtuner is original

A:Hello, yes the pcmtuner supports it, With module 56

A:Hello, please don't update the pcmflash

A:We have it in EU warehouse now, and we send the best price to your email, please check

A:The delivery is about 5 days, ship from EU warehouse to you