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Item No. CN-SL437
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Customer Questions & Answers
2 votes
Question:
Q:How to Solve Xhorse Dolphin XP005 Error Code 29?
Answer:
A:The milling cutter shorted out, please follow the following post to check Xhorse Dolphin XP005 probe and milling cutter abnormal conductivity detect method After that, clean the iron filings inside.
By ErinWangSeller
on Jun 6, 2023
0 of 0 found this helpful. Do you?
2 Votes
34 votes
Question:
Q:I have an issue with my Xhorse dolphin XP005 that message comes up when I try to cut regular edge cut keys and I can’t figure it out.
Answer:
A:Solution: As far as the issue, we need a little bit of a story as to why the error popped up. Make sure you’re on in the correct line. First of all, keep firmware up-to-date. Update firmware via upgrade kit. For the update, you must use a PC. The most common problem is the Height Level Adjustment. Be sure that under the cut setting that you’re not set to M5 when you have only the M1/M2. Make sure there are no metal shavings on the probe or the cutter. If you’re only doing one cut for progression, select only that cut to cut. And on another note, for all edge cut keys it is highly suggested to use 1.5mm cutter for the highest accuracy. If did all the above and error still occurs, contact your dealer with detailed information.
By ErinWangSeller
on Jul 25, 2023
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34 Votes
0 votes
Question:
Q:Sorry, the software is not sold separately!
Answer:
A:2.5mm won’t work on that, needs smaller like it says. You need to use the 1.5mm cutter and probe.
By ErinWangSeller
on May 10, 2023
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0 Votes
0 votes
Question:
Q:Why my xhorse app shows my xhorse dolphin xp005 (DOLPHIN 1) to use the dolphin 2 clamp? There was a new app update. It’s happening on my phone. Everything says m5 clamp but I have dolphin 1.
Answer:
A:Solution: Currently, M5 clamp is not yet compatible with the dolphin xp005 key cutting machine (wait for feature firmware update). It is for Condor II and Dolphin II. If xhorse app asks to use M5 fixture after upgrade, go to Device information at bottom right-then Cutting setting then change clamp to M1/M2.
By ErinWangSeller
on Feb 14, 2023
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Xhorse Dolphin XP005 key cutting machine failed to cut Renault key with 1.5mm cutter. Peugeot, Citroen, BMW all ok, only failed with Renault. What should I do?
Answer:
A:Solution: Check if the dolphin software/firmware/database is the latest version (Enter from Update in the main function menu).
The latest firmware version goes to V1.5.2. Your version is 1.5.1.
Connect Xhorse Dolphin with computer via USB cable Update firmware via Xhorse Upgrade Kit.
By ErinWangSeller
on Feb 14, 2023
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0 Votes
0 votes
Question:
Q:I tried to update xhorse dolphin xp005 key cutting machine but failed. I have done repair 1 and repair 2 still not updating and dolphin machine saying bios ?
Answer:
A:Solution: Upgrade dolphin xp-005 with xhorse upgrade kit. Select Dolphin device Do Repair data-> Fix internal error 1-> Fix internal error 2-> Clear All (3 times) Then update software.
By ErinWangSeller
on Feb 14, 2023
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:it is impossible to update xhorse dolphin xp-005 key cutting machine. It asks me to connect to the PC but the software does not find the machine. Has anyone ever encountered this issue? Thank you
Answer:
A:Solution: Missing USB driver. Install USB driver.
By ErinWangSeller
on Feb 14, 2023
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:How to disable Driver Signature Enforcement in Windows 10?
Answer:
A:Step 1: Change the Startup settings Step 2: Disable driver signing Step 3: Put Windows in test mode Step 4: Disable driver signature enforcement permanently
By ErinWangSeller
on Feb 14, 2023
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:How to solve Xhorse Dolphin XP005 Failed to Update on Win10 Error ?
Answer:
A:Solution: First, make sure you’re using the newest and not old from somewhere strange. Also, in order to download and install driver, you have to temporarily disable the Windows security. This is because the install pack contains multiple languages and Microsoft now considers other languages a threat. So if it’s activated when it installs, it may not let you download or it might delete and remove certain files upon the installation and extraction. Your driver could have been one of those if you did not do this step. How to disable Driver Signature Enforcement in Windows 10? Step 1: Change the Startup settings Step 2: Disable driver signing Step 3: Put Windows in test mode Step 4: Disable driver signature enforcement permanently FacebookTwitterRedditPinterestLinkedInShare
By ErinWangSeller
on Feb 14, 2023
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:My xhorse dolphin xp005 did not connect with computer when i tried to update machine via Upgrade kit. Error device not found. Replug device and try again. No luck. Any solution?
Answer:
A:Solution: Reinstall Xhorse dolphin xp005 driver, then replug device to try again. Download XP-005 Dolphin Windows x32 x64 Drivers Make sure you have disabled all anti-virus programs before installing driver. If still not working, change another laptop and run upgrade. If update ok on Win7, but failed on Win10, you also need to disable Driver Signature Enforcement. See
By ErinWangSeller
on Feb 14, 2023
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:How to Update Xhorse Dolphin XP005 Software and Install Driver?
Answer:
A: Preparation: Download Xhorse Upgrade Kit Download Dolphin XP005 Windows x32 x64 Drivers Download Upgrade Kit and install setup Update the Upgrade kit to the latest version Connect Dolphin key machine with computer via USB cable Turn on the Dolphin XP005 machine and connect it with the computer, it will show the BIOS on the screen of Dolphin as below, Run the upgrade kit and choose ‘Find Device’, it will be show a small window , choose ‘Yes’ and will guide to install the driver Choose the correct driver according to the machine as below, make sure you are shut down all protection before you install the driver, especially for windows 10 system You need to download and install Windows driver for Xhorse Dolphin After the driver has been installed, run the ‘Upgrade kit’ and choose ‘Find Device’ again, to see if you can see the device serial number and firmware version, do not chose ‘Upgrade’ until it you can see that , because if you can’t find device ,which means the driver is not been installed, and the machine will be blocked if you update it without driver Press “Upgrade” and wait till the procedure completed Update succeed.
By ErinWangSeller
on Feb 14, 2023
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:The battery has shown fully charged. 3 bars is the most it gets. How to get rid of this?
Answer:
A:Solution: It needs an update. Update it and it settled, update it and ready you have to do it with the PC. Update the firmware to fix the problem and go back to 4 bars.
By ErinWangSeller
on Feb 14, 2023
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Will the dolphin charge when powered off?
Answer:
A:No, it has to be turned on to charge.
By ErinWangSeller
on Dec 7, 2022
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0 Votes
0 votes
Question:
Q:Can this cut key for Indian cars?
Answer:
A:Yes, it can.
By ErinWangSeller
on Dec 7, 2022
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Does the key tool max just update on the device itself?
Answer:
A:No you also need to update the firmware on you pc.
By ErinWangSeller
on Dec 7, 2022
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Can't you just update from the app?
Answer:
A:Yes you can but not the firmware update!! You need upgrade kit!!
By ErinWangSeller
on Dec 7, 2022
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:What are used to make ford keys For H92
Answer:
A:M1 clamp.
By ErinWangSeller
on Dec 7, 2022
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Does this machine make keys by entering the VIN number of the vehicle?
Answer:
A:No, it cannot.
By ErinWangSeller
on Dec 7, 2022
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Can xhorse dolphin 005 decode the ford fo21 key, and the sx9 key ?? Then carve
Answer:
A:Yes, it can.
By ErinWangSeller
on Dec 7, 2022
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Before every change from M1 to M2 does the xp005 need to be calibrated again?
Answer:
A:No ,Only calibrate when you change probe and cuter.
By ErinWangSeller
on Dec 7, 2022
0 of 0 found this helpful. Do you?